We have vast expertise building and managing the shoreside technology for Cruise companies. Through our Central Reservations System (Tiller), web site, booking management portal and Power BI reporting. All designed to help you launch quickly without compromise.
A no-compromise solution that gets you to market FAST
After working in the cruise sector for over a decade, we’ve built a powerful toolset allowing you to go from concept to delivery in a super-short timescale. Our goal is to help you have a profitable cruise business. If you’re winning, we’re winning.
We will not only provide you with the booking technology you need, but support you with data to help decision making. Delivering a roadmap that provides true, sustainable growth.
Our solution is perfect for a cruise start-up business
- The core booking engine - Tiller CRS
- Integration options
- Accompanying web site
- e-commerce by default
- A full reporting suite that can easily be modified
- Short timescales - as little as a month!
We have experience of working with businesses already running as well as new start-ups with PE backing, wanting to make a big splash.
Our Expertise
We have been working within the cruise industry since 2011. Having our expertise and value recognised early on, we partnered with a cruise line to offer our services on an exclusive basis.
More recently, we are now offering our services to the wider cruise market.
Our proven expertise and dedication to delivering to the demands of the hospitality market, maximising yield and business opportunities are just some of the reasons why our team often act as both technology strategy consultants as well as technology delivery partners.
And to develop our knowledge and experience, our Managing Director (Gary Hides) has acted as a Fractional IT Director / CTO for both Cruise & Maritime Voyages and Ambassador Cruise Line.
“In the last few years we have launched projects with incredibly short timelines even though the projects were not short on complexity.”
Gary Hides (Technical Director at Castus)
Speed to Market
We know that getting to market fast is a key priority. The bigger the window is for your sales promotions, the more likely you are to fill your ships and get the best yield possible. When we partner with you, we aim to be a true partner. Your goals are our goals. Your success is our success.
In the last few years we have launched projects with incredibly short timelines even though the projects were not short on complexity.
Here are some of those projects...
| Client | Timescales delivered |
|---|---|
| Compagnie Française de Croisieres (CFC) | In a 3 month window, we produced a new web site, booking engine, complete with excursion management, agent login, customer portal and a full reporting suite. |
| Ambassador Cruise Line | Having agreed PE backing, Ambassador had to launch quickly to make the most of the market conditions. We went live with a brand new web site and a fully featured booking system with b2b integrations in a short 3 month window. All with a new fare-type introduced late in the process. |
| Cruise & Maritime Voyages (CMV) | Over a 9 year period we took CMV from operating in a single market (UK) to operating in seven markets, with each new market having only a short deadline. Sometimes as short as a month. In our initial four month period with CMV, we launched both the UK and USA systems. In the following year we launched Australia and Germany in a five month window. |
A solution that takes care of your shoreside needs and all of your key metric reporting
Introducing Tiller
Tiller is our Central Reservation System. The main hub for all things booking related in your unique cruise business. We can offer Tiller with a full solution, including a high-quality web site, a post-booking management portal and your very own Power BI data reporting.
We’re also integration experts so will happily integrate with your chosen ship PMS, finance system, payment processor and anything else you need for efficient operations.
Not just tech
We have spent more than a decade dealing with tricky cruise-related problems, always aiming to make the most of the situation. Increasing booking numbers, yield and opportunities for efficiencies, usually with limited timescales. With all of this experience, we have become more than just the people who deliver technology.
We also support in a consultative role. Listening, so we can understand the aims of the business. Both the immediate goals as well as the long-term vision. With our consultative approach, together as a team, we are much more likely to arrive at the correct destination in a short timeframe, enabling you to move quickly in the right direction with Castus providing the most efficient path.
As we deal with all of the pre-cruise elements, we are well placed to support your cruise business with goals. Our experience includes:
- Cruise websites
- Website to booking engine integrations and caching
- Booking engine functions
- Consolidator integrations (Amadeus, TravelTek etc)
- B2B API integrations
- Finance system integrations
- Excursion systems
- Onboard systems (PMS) and integrations
- In-depth experience with Resco and Digitech technologies
- Cruise-related reporting
- Data migration and cleansing
- Holiday sales regulations (ABTA/ATOL)
- Trust fund business logic
- Phone system integrations
- Groups
- Yield management
- Charters
“I have always valued working with Castus. Working together, we have achieved so much, often with very little notice!”
Christian Verhounig
CEO - Ambassador Cruise Line
Related Work
These case studies show the projects that relate to this service. We cannot always show all of the detail for a project due to client sensitivies. Please give us a call if you would like to discuss our projects in more detail.
