The Auto Responders section can be accessed by selecting Email Control on the top level navigation system and Auto Responders on the section sub menu.

An auto responder will send a standard text message to anyone who sends an email to an address at your domain that you specify. Applications for auto responders include sending confirmations of orders and letting clients know if you are out of the office.

Creating An Auto Responder

To create an auto responder click Create Auto Responder on the Auto Responders page. Select the email address that you wish to apply the auto responder to from the drop down list, note that the email address must first be defined as a mailbox or forward to an external address before an auto responder can be applied to it. Enter the subject of the auto response and the body of the email. Click Create Auto Responder to apply the auto responder. When an email is sent to the address you specified, the reply which you entered with be returned to the sender. The original message will be routed normally to the mailbox or destination of the forward active on that address.

Modifying An Auto Responder

To change the configuration for an auto responder click the corresponding Modify link in the listing on the Auto Responders page. Make the appropriate changes to the auto responder and click Modify Auto Responder. The configuration will be updated on the server.

Deleting An Auto Responder

To delete an auto responder, click the Delete link corresponding to it in the listing on the Auto Responders page. You will be asked to confirm this action before the auto responder is actually deleted. On confirmation the auto responder will be removed from the address.

Return to Email Control